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  • Full Time

  • Winter

  • Attractions & Tour Operators

Fernie Alpine Resort is looking to fill the position of COVID-19 Ambassador. Reporting to the Guest Services Manager, the ideal candidate will have strong customer service skills, a positive attitude, and enjoy working in an outdoor mountain environment. Come join our staff team and Experience the Ultimate. Some of the responsibilities of the position include, but are not limited to:


  • To ensure a safe, comfortable and friendly atmosphere for both guests and staff
  • Ensure public and personal safety while assisting guests at every opportunity
  • Regulate guest compliance to Fernie Alpine Resort COVID-19 Policy with a focus on mask wearing and social distancing throughout resort property
  • Know and adhere to Respectful Workplace Policy, promptly reporting incidents as necessary
  • Provide ongoing support to other resort staff
  • Know and adhere to the policies, rules and protocols outlined in the Resorts of the Canadian Rockies Employee Handbook
  • Know and follow all safe work procedures included in the Safety Management Program
  • Know and comply with all expectations of the Injury Management/Return-to-Work Programs
  • To perform other tasks and duties that are applicable


  • Outgoing, confident and friendly communication and interpersonal skills
  • Sound conflict management skills and understand smart guest relations
  • Ability to work independently and cooperatively in a team environment
  • Intermediate ski or snowboard ability an asset

This is a full-time winter seasonal position, 4 days a week. RCR offers industry competitive compensation and benefits in a great working environment. We are an equal opportunity employer and look forward to hearing from all qualified applicants. If you are interested in this experience, please apply online with your resume and cover letter ASAP to:

Sandy Mason

Human Resource Manager


Video applications are strongly recommended.  Interviews will be conducted via Skype or Zoom.


Safety is No Accident

We are committed to an Occupational Health & Safety Program that protects all our employees and guests.  Respect of, and active participation in resort protocols by all employees and visitors every day is necessary for the safety excellence that is expected.

Apply Now