Skip to main content
  • Full Time

  • Year Round

  • Construction & Trades

The Executive Assistant will play a flexible and pivotal role within GETS Energy.

In this position, you will provide administrative support, such as answering calls and emails for client inquires. You may also collaborate and harness the information provided by our Energy Advisors and Application Service Team to answer calls from current customers, help them with any questions they may have, and assist in managing their rebate and loan applications., Strong communication skills and a background in customer service are the qualifications for this position; If you have a passion for protecting our planet and the eagerness to apply your skills in a way that takes meaningful action in promoting sustainability and energy conservation this job may be for you.

In this role, you will:

  • Answer phone calls and emails from customers
  • Direct customers to the websites and information on the current rebates applicable specific to their home efficiency needs and budget
  • Personally (via phone-call, video conferencing, and email – depending on the Customer’s preference) answer questions and guide customers through the Canada Greener Homes Grant and Loan application process(es)
  • Track all calls, issues, and solutions
  • Work with the Service Organization Administrator to assist in submission of files to the Government
  • Work with the owner to assist with day-to-day tasks and administrative support
  • Work with the application service team to assist homeowners in their rebate applications
  • Have the opportunity for growth!

GETS Energy

Job Requirements

· Data entry, organization and the submission of files to Government Web-Portal

· Track issues and report concerns to the Service Organization Manager

· Customer service experience and strong communication skills

· Computer proficiency

· Experience with SharePoint and Microsoft 365 is an asset

· Knowledge of QuickBooks Online is preferred

Expectations

· Develop fluency with the federal, municipal, and provincial rebates as well as the Canada Greener Homes Loan and the processes to obtain them

· Ensure all GETS Application Service applications are completed on-time and submitted accurately and the rebates achieved

· Develop effective working relationships with the Management team and Energy Advisors.

 

Details

Job Types: Full-time, Permanent

Salary: $25.00 per hour

Expected hours: 40 per week

Benefits:

  • Dental care
  • Extended health care
  • Paid time off
  • Work from home

Flexible Language Requirement:

  • French not required

Schedule:

  • 8 hour shift
  • Monday to Friday

Supplemental pay types:

  • Overtime pay

Experience:

  • Customer service: 3 years (preferred)
  • Administrative experience: 5 years (preferred)

Work Location: Primarily at home, but may have in-person meetings

Location

4086 hill road, Fernie, V0B 1M4

Salary

25