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  • Full Time

  • Winter

  • Attractions & Tour Operators

Position:                                                                IT Assistant

Department:                                                          IT

Location:                                                               Fernie Alpine Resort

Reporting to:                                                         IT Coordinator/Manager

Availability:                                                           Winter Seasonal


Resorts of the Canadian Rockies Inc. is looking to fill the winter seasonal position of IT Assistant, at Fernie Alpine Resort.  Reporting to the IT Coordinator/Manager, the ideal candidate will be an excellent communicator and team player, have previous experience and a customer service orientation.  We focus on building and maintaining long lasting relationships with our staff and guests and encourage you to come “Experience the Ultimate” and be a part of our staff team.  Some of the responsibilities for the position include, but not limited to:



  • Installing and configuring computer hardware, software, systems, networks, webcams, printers and scanners
  • Monitoring and maintaining computer systems and networks
  • Providing technical support across the company
  • Maintain policies and procedures of RCR IT service to ensure company goals are met and guest expectations are exceeded
  • Maintain equipment fleet including, inventory control, maintenance, repairs, and disposal
  • Maintain and contribute to the corporate values of RCR and Safety Management Program
  • Know and adhere to the policies, rules and protocols outlined in the Resorts of the Canadian Rockies Employee Handbook
  • Know and follow all safe work procedures included in the Safety Management Program
  • Know and comply with all expectations of the Injury Management/Return-to-Work Programs
  • To perform other tasks and duties that are applicable



  • Information Technology related education/certification/degree and/or relevant experience
  • Experience with Windows 7, Windows 10, Windows Server 2008, 2012, 2016
  • Experience with Microsoft Office and Libre Office
  • Experience with IOS and Android
  • Experience working with networks, network printers, and Wi-Fi access points
  • Personal interest in mountain recreation an asset.


This is a full time winter seasonal position.  RCR offers industry competitive compensation and benefits in a great working environment. We thank all applicants for their interest in Resorts of the Canadian Rockies; however only those candidates selected for an interview will be contacted. If you are interested in this opportunity, please apply online with your resume and cover letter to the attention of:

Mark Ormandy, Director of Resort Administration



Video applications are strongly recommended.  Interviews will be conducted via Skype or Zoom.

Safety is No Accident

We are committed to an Occupational Health & Safety Program that protects all our employees and guests.  Respect of, and active participation in resort protocols by all employees and visitors every day is necessary for the safety excellence that is expected.

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