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  • Full Time

  • Year Round

  • Retail & Customer Service

Can’t live without epic adventures and the outdoors?

Do you eat, breathe, and sleep bikes and gear? Join our legendary, local bike shop in the heart of downtown Fernie where you leave work to shred the trails!

Be a part of our high-functioning, award-winning team and show off your skills in a face-paced & customer-focused environment. Work with like-minded people who love biking and skiing as much as you do.

Think you can keep up?

We pride ourselves on phenomenal customer service and building authentic relationships. We are an industry-leading store that is constantly growing and if you got what it takes, we want YOU to be a part of our dynamic team.

* * *


– Full Time / Part Time
– Year Round


  • Cover basic front-line duties, including POS, sales, rentals, consignment, customer service
  • Follow through on tasks given by management promptly
  • Direct customers to proper staff when necessary
  • Share product knowledge and enthusiasm for bikes with customers
  • Direct customers through the entire sales process
  • Build and maintain relationships with customers
  • Complete a multitude of daily opening and closing duties
  • Complete all necessary forms and paperwork in the appropriate manner
  • Make efficient use of daily workloads and manage new expectations
  • Maintain a high level of product knowledge
  • Respond to customer concerns, or direct accordingly
  • Monitor completion of a daily task list
  • Support the senior sales team to achieve the goals and initiatives of ownership


  • Must be friendly and approachable, and passionate about biking and other outdoor sports!
  • 3 years experience in a customer service role
  • 2 years experience in a sports retail environment preferred
  • Must be knowledgeable about mountain bikes, ski equipment and/or other outdoor activities and gear
  • The ability to multitask in a high energy, fast-paced environment is a must
  • Knowledge of the local Fernie trail system an asset

If this sounds like you, come join our highly-skilled, rad team.  This isn’t just a workplace, this is the Gearhub!

Please apply online and send us a cover letter and resume at or drop one off in person at the shop! 401 1st Ave, Fernie BC.


401 1st Avenue, Fernie, V0B1M0



Apply Now