• Full Time

• Year Round

• Retail & Customer Service

This position can be year-round and be updated to a Ski Technician in the winter (Training available)

Primary Roles & Responsibilities

• Cover basic front-line duties, including POS, sales & rentals
• Take bookings over the phone or by email
• Welcome customer and set their rentals in a friendly, professional manner
• Provide directions, trail recommendations and general inquiries to customers
• Follow through on tasks given by management promptly
• Direct customers through the entire rental process
• Complete a multitude of daily opening and closing duties
• Complete all necessary forms and paperwork in the appropriate manner
• Make efficient use of daily workloads and manage new expectations
• Respond to customer concerns, or direct accordingly
• Monitor completion of the daily task list

Qualifications

• Must have previous experience working as a bike mechanic (2-3 years preferred)
• Working knowledge of bicycle components and repairs
• Problem-solving creativity
• Competent in bike repair, diagnosis, and maintenance
• The ability to multitask in a high-energy, fast-paced environment is a must
• Must be friendly and approachable, and passionate about biking!
• Knowledge of the local Fernie trail system is an asset
• Service writing experience is an asset, but we can train on the job
• Formal training/certs are an asset (S-tec, Sram STU, PBMA etc.)
• Experience as a ski tech is an asset

Starting wage $20.00+/hr. Wage will be aligned with the candidate’s experience and capabilities. 

Other perks: Industry prices, access to our rental fleet!

If this sounds like you, come join our highly-skilled, rad team. This isn’t just a workplace, this is Gearhub!

Please apply online and send us a cover letter and resume at recruiting@gearhub.ca or drop one off in person at the shop! 401 1st Ave, Fernie BC.