With over 30 years of operations, Island Lake has gained a reputation for providing life changing experiences for both guests and staff alike. www.islandlakelodge.com
We are currently seeking an engaging, detail-oriented Front Desk Attendant to join our team for the summer season (June through September), with the opportunity for continued employment into our winter season.
As a Front Desk Agent at Island Lake Lodge, you will manage the day-to-day operations of our main reception desk, including guest check-ins and reservations for the hotel, spa, restaurant, and hiking program. You will be the nerve center of our operation as such you will know everything running smoothly while knowing a little bit about everything.
What You’ll Be Doing:
- Managing guest arrivals and departures
- Coordinating reservations for accommodations, spa services, dining, and guided hikes.
- Handling guest inquiries with professionalism and a solutions-focused approach
- Processing transactions and supporting retail sales
- Maintaining clear communication across departments to ensure a seamless guest experience
- Thriving in a fast-paced environment where multitasking is key
What We’re Looking For:
- Experience in customer service and cash-handling procedures
- Moderate to high level of comfort working with computers
- Enjoy interacting with clientele and find providing exceptional service important and rewarding.
- Prefer a fast-paced environment, where multi-tasking is required
- Positive, team-based approach to responsibilities
- Applicants must be willing to work evenings, weekend and holiday shifts.
Why Work at Island Lake Lodge:
- A friendly and positive team environment
- Competitive compensation
- Staff discounts on food, drinks, and merchandise
- Complimentary staff meals
- Product deals and discounts from our amazing partner’s
- Staff shuttle available to/from town to the Lodge for most shifts