Join Our Front Desk Team at Spa 901
Be the first smile that welcomes our guests.
Spa 901 is currently seeking a warm, professional, and detail-oriented Front Desk Coordinator to join our team for an April opening! As the first point of contact, you’ll play a key role in creating exceptional guest experiences while helping to ensure the smooth flow of day-to-day spa operations.
Position Details:
● Availability: 3-4 days per week, mostly closing shifts
● Starting Wage: $20/hour + sales incentive
● Bonus Perk: Receive spa credit after 3 months of employment to enjoy treatments first-hand
About Spa 901
Located in the beautifully restored 1908 schoolhouse in Fernie, Spa 901 is a full-service day spa offering a wide variety of massage, body, and esthetic services. Since first opening in 2012, we have placed great emphasis on providing a professional and exceptional spa experience to our guests, as well as a respectful and supportive working environment for our team. We’re proud to have been named “Employer of the Year” in the 2020 Fernie Chamber of Commerce Awards.
What You’ll Be Doing:
● Greet all guests with warmth and professionalism
● Manage bookings via phone, email, and in-person inquiries
● Provide accurate and helpful information on treatments, services, and spa
products
● Ensure precise attention to detail with all reservations and guest communications
● Process payments and maintain responsible cash handling practices
● Promote spa services and offerings as a positive brand ambassador
● Oversee appointment flow, laundry, and spa tidiness during shifts
● Handle occasional guest concerns with calm, solution-focused communication
● Adhere to all spa health and safety, sanitation, and internal policies
● Assist with additional tasks as needed
What We’re Looking For:
● Previous experience in a customer-facing role
● Strong organizational, communication, and computer skills
● Reliable and available to work weekends (we are closed on statutory holidays)
● Local to Fernie or nearby communities
● A team-player, seeking a long-term opportunity with room to grow
● Able to start training early April
Employee Perks:
● Comprehensive, one-on-one training (including treatment experiences!)
● 50% off all spa treatments
● 40% off retail and professional skincare products
● Access to spa amenities outside of shift hours
● Discounts with community partners
Ready to Apply?
We’d love to hear from you! Please send your resume and cover letter to vanessa@spa901.ca Only those selected for an interview will be contacted.