We are currently seeking 2 candidates for our rental team:
-1 rental supervisor – Full Time, 5 days per week, starting at $22
-1 rental associate – Full Time/Part Time, starting at $19
PRIMARY ROLES & RESPONSIBILITIES
- Cover basic front line duties, including POS, sales & rentals
- Take bookings over the phone or by emails
- Welcome customers and set their rentals in a friendly, professional manner
- Provide directions, trail recommendations and general inquiries to customers
- Follow through on tasks given by management promptly
- Direct customers through the entire rental process
- Complete a multitude of daily opening and closing duties
- Complete all necessary forms and paperwork in the appropriate manner
- Make efficient use of daily workloads and manage new expectations
- Respond to customer concerns, or direct accordingly
- Monitor completion of a daily task list
QUALIFICATIONS
- Must be friendly and approachable, and passionate about biking and other outdoor sports!
- Experience in a customer service role, previous sports retail/rental experience preferred
- Must be knowledgeable about mountain bikes, ski equipment and/or other outdoor activities and gear
Other perks: Industry prices, access to our rental fleet!
Please apply online and send us a cover letter and resume at recruiting@gearhub.ca or drop one off in person at the shop! 401 1st Ave, Fernie BC.
