Key Responsibilities:

Veterinary Receptionist Duties

• Greet clients and handle inquiries by phone, online, and in person with professionalism and empathy
• Triage patients and schedule appointments based on urgency and availability
• Manage patient records, process invoices and payments, and perform daily cash reconciliations
• Educate clients on services, treatments, and over-the-counter products

Veterinary Assistant Duties

• Assist veterinarians and technicians with exams, treatments, and procedures
• Provide general animal care, including feeding, grooming, walks, and monitoring post-surgical recovery
• Safely restrain animals and soothe those that are fearful or distressed
• Maintain a clean, sanitized clinic environment and sterilize surgical equipment
• Support inventory, ordering, and restocking efforts

What We’re Looking For

• High school diploma or equivalent (Veterinary Assistant or Medical Office Assistant education is an asset)
• Customer service experience (required); animal care or veterinary experience is a strong asset
• Comfortable working in a clinical setting, including euthanasia support and post-mortem care
• Proficiency with computers and software (MS Office, Outlook; AviMark experience is an asset)
• Strong communication, conflict resolution, and multitasking skills
• Team player with a positive attitude, initiative, and a calm demeanor under pressure

If you’re dedicated to delivering high-quality animal care and exceptional client service, we’d love to hear from you.