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  • Part Time

  • Year Round

  • Retail & Customer Service

WE’RE HIRING for a part-time, year-round position with our e-commerce department.

Do you live in Fernie?
Enjoy working with great people?
Love biking, skiing, and outdoor adventure?
Are you in search of a flexible, year-round, part-time schedule?

If this sounds like you, we would love to meet you!

An ideal candidate has strong and professional communication skills, meticulous attention to detail, can work independently and also be a flexible team player, and is able to work efficiently while managing competing priorities.

Details Below

– Part Time (2 or 3 days / week)
– Year Round

Primary Roles & Responsibilities

  • Packing orders in a manner that ensures their integrity throughout external shipping networks
  • Proper use of our POS/shipping programs and customer service modalities
  • Meticulous attention to data quality and the integrity of inventory
  • Liaising with customers, assessing their needs and providing quotes upon request
  • Maintain professional and effective communication with eCom support departments: service, sales, warehousing and inventory
  • Complete returns, refunds, exchanges and order cancellations
  • Monitor and troubleshoot shipping issues and customer concerns that may arise and work to solve them
  • Carry out data quality and optimization projects via Google Sheets
  • Inventory counts
  • Others Roles & Responsibilities may be required to support the management team in various administrative tasks.

Qualifications

  • Strong customer service skills
  • Amazing attention to detail and organizational skills
  • Be able to work in a fast-paced environment with minimal supervision
  • Work independently but also be a flexible team player
  • Knowledge of Microsoft programs Excel, and Word at a basic level.
  • Knowledge of Lightspeed is a plus
  • Strong communication skills
  • The ideal candidate will also be knowledgeable about mountain bikes, ski equipment and/or other outdoor activities and gear

If this sounds like you, come join our highly-skilled, rad team.  This isn’t just a workplace, this is the Gearhub!

Please apply online and send us a cover letter and resume at recruiting@gearhub.ca or drop one off in person at the shop! 401 1st Ave, Fernie BC.

Location

401 1st Avenue, Fernie, V0B1M0

Salary

18-23

Apply Now