Position: Housekeeping Attendant (Full-Time & Part-Time)
Job Description
As a Housekeeping Attendant, you have the authority to exceed guest expectations by creating the “picture-perfect” guest experience throughout the hotel. Your role is crucial because you are pivotal in the guest’s first impression of the hotel. From cleaning the hotel lobby right through to cleaning guest rooms, the guest’s first impression of cleanliness is a powerful and lasting one.
Key Focuses
• Maintains a friendly, attentive, and professional demeanor during all guest encounters and responds appropriately to guest complaints.
• Ensures the guest rooms, public areas, and storage areas are “picture-perfect” for optimal first impressions.
• Prepares for shift with a well-stocked cart, including approved cleaning and guest room supplies. Ensures vacuum, mop, and dusters are clean and in good working order.
• Vacuums, dusts, cleans, sweeps, polishes, and restocks the required number of guest rooms.
• Respects guest property and privacy; adheres to lost and found procedures on all items found in guest rooms and public areas.
• Understands and practices all emergency procedures for the hotel.
Experience/Passions/Education
• Previous experience in housekeeping or in a hotel is an asset.
• Strong communication and interpersonal skills.
• Attention to detail and pride in a job done well.
Working Conditions
This position may work long days and/or weekends to meet periodic upturns in business demands or meet deadlines. This position is set in a fast-paced environment, that requires continuous physical movement and the ability to manage multiple sequences and demands. This position will require periods of independent work and the ability to lift up to 30 lbs.
At Powder Mountain Lodge, we understand each guest is unique; hence, we customize care and attention to create a personalized and distinctive experience. We believe in proactively meeting guest needs and not just reactively. We inspire associates to tap into their intuition to anticipate guest’s every desire. At Powder Mountain Lodge, we offer our guests countless opportunities to maintain their well-being while restoring a sense of control so that they leave feeling better than when they arrived.
About Powder Mountain Lodge
Powder Mountain Lodge makes a great option for extended stays while in Fernie, BC. Whether you’re in Fernie for work, an extended vacation or deciding if you want to move here, we’ve got great rooms and affordable rates. Not to mention our amenities, including a guest kitchen, pool table, hot tub, outdoor swimming pool, outdoor patio garden and much more.
Centrally Located in Fernie, BC
Located right in the middle of the City of Fernie, right off Highway 3 at 9 Street, we are next to Fernie Memorial Arena where the local hockey team the Fernie Ghostriders play and many other great events take place. Our lodge is just few blocks from historic downtown where you can enjoy pubs and restaurants, shopping and take in the arts and culture. Fernie Alpine Resort is just a 7 minutes drive and Fernie Golf Course is just few blocks away. The Elk River and parks are just few blocks from our lodge. In the winter, the ski shuttle bus stops at the back of the lodge or you can even catch a taxi to your destination.
Location
892 BC-3, Fernie, V0B 1M0
Salary
$16-$18/hr