• Full Time

• Year Round

• Food & Beverage

Domino’s Pizza Fernie is looking for a Shift Leader to join our team! This role involves supervising staff, managing food preparation and safety standards, and ensuring smooth restaurant operations during assigned shifts. Previous experience in restaurant management, food service, or hospitality is highly valued.

Responsibilities:

• Supervise and coordinate daily restaurant operations during assigned shifts to ensure efficiency and quality standards are met.
• Lead and motivate team members, including training and evaluating staff performance.
• Oversee food preparation, cooking processes, and food handling to ensure compliance with safety standards and customer expectations.
• Manage cash handling procedures accurately using POS system.
• Ensure excellent customer service by addressing guest concerns promptly and professionally.
• Maintain cleanliness and organization of the kitchen and dining areas in accordance with health regulations.
• Monitor inventory levels and assist with ordering supplies as needed.
• Handle operational issues such as scheduling conflicts or equipment malfunctions efficiently.

Customer Service:

• Ensure exceptional guest experiences by providing high-quality service and products.
• Greet customers warmly, whether on the phone or in person, and answer menu questions.
• Address guest service complaints promptly and professionally, turning negative situations into positive ones.
• Perform all the duties of the Customer Service Representatives and Delivery Drivers when needed.

Team Leadership:

• Lead a team of 3 to 15 employees during your shift.
• Promote a respectful, fun, and motivating team culture.
• Exhibit integrity, honesty, and accountability in all situations.

Dough-lightful Perks:

When you join the Domino’s team, you’ll enjoy a range of benefits designed to support your growth, well-being, and work-life balance. Here are some of the perks you can expect:

• Flexible Schedules: We offer schedules that fit your life, whether it’s part-time or full-time.
• Competitive Wages: Earn competitive pay for all your hard work.
• Store Discounts: Enjoy discounts on delicious Domino’s products.
• Career Advancement: Excellent opportunities to advance within the company, including the potential to become a franchise owner.
• Supportive Work Environment: Work in a fun, dynamic setting with a team that values honesty, transparency, and accountability.
• Tips: Approximately $3-$4 per hour in tips.