• Full Time

• Year Round

• Health & Wellness

Fernie Veterinary Services is looking for a compassionate, organized, and service-oriented Veterinary Assistant / Veterinary Receptionist to join our team. This dual-role position is essential to our clinic’s success, supporting both front-desk operations and patient care.

Veterinary Receptionist Duties

• Greet clients and handle inquiries by phone, online, and in person with professionalism and empathy
• Triage patients and schedule appointments based on urgency and availability
• Manage patient records, process invoices and payments, and perform daily cash reconciliations
• Educate clients on services, treatments, and over the counter products

Veterinary Assistant Duties

• Assist veterinarians and technicians with exams, treatments, and procedures
• Provide general animal care, including feeding, grooming, walks, and monitoring post-surgical recovery
• Safely restrain animals and soothe those that are fearful or distressed
• Maintain a clean, sanitized clinic environment and sterilize surgical equipment
• Support inventory, ordering, and restocking efforts

What We’re Looking For

• High school diploma or equivalent
• Customer service experience
• Comfortable working in a clinical setting, including euthanasia support and post-mortem care
• Compassionate, caring individual with a genuine love for helping animals
• Proficiency with computers and software (MS Office, Outlook)
• Team player with a positive attitude, initiative, and a calm demeanor under pressure
• Some Saturday coverage may be required

If you’re dedicated to delivering high quality animal care and exceptional client service, we’d love to hear from you.

To Apply: Submit your resume to hr@fernievet.ca